Terms and Conditions

1. Acceptance of Terms

By accessing our website or engaging our agency for web development, design, SEO, or digital marketing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

We provide custom website design, ongoing WordPress development, Search Engine Optimization (SEO), and digital marketing services. The specific scope of work, deliverables, and timelines will be outlined in a separate project proposal or service agreement prior to the commencement of any work.

3. Pricing and Engagement Models

We offer three primary engagement models:

• Fixed Price Model: Billed according to a strictly defined project scope. Any features requested outside of the initial scope will be subject to additional billing.
• Hourly Model: Billed based on the exact time spent on the project. Time-logs will be provided.
• Dedicated Experts: Billed on a retainer basis for full-time, dedicated development resources.

4. Payment Terms

For Fixed Price projects, a standard 50% deposit is required before work begins, with the remaining balance due upon project completion and prior to final launch. For Hourly and Dedicated models, invoices are generated on a bi-weekly or monthly schedule. All invoices are due upon receipt unless otherwise stated.

5. Client Responsibilities

To ensure project timelines are met, the client agrees to provide all necessary materials (text content, images, branding assets, and login credentials) in a timely manner. Delays in providing required information or feedback may result in corresponding delays to the project’s delivery date.

6. Revisions and Approvals

Our service packages include a set number of revision rounds (e.g., 2 rounds for Starter Plans, 4 rounds for Professional Plans). Revisions requested beyond the allocated amount will be billed at our standard hourly rate. Final approval is required before a website is pushed live.

7. Intellectual Property Rights

Upon final payment in full, all custom design, code, and content created specifically for your project become your intellectual property. We reserve the right to display the completed work in our agency’s portfolio and marketing materials unless a Non-Disclosure Agreement (NDA) is signed prior to project commencement.

8. Maintenance and Security

Unless the client is enrolled in one of our ongoing maintenance plans, we are not responsible for website updates, plugin compatibility, or security breaches once the site is launched and handed over. We highly recommend our maintenance packages to ensure long-term stability.

9. Limitation of Liability

Our agency shall not be held liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities arising from the use or inability to use our services or the launched website. Our total liability is limited to the amount paid by the client for the specific service in question.

10. Termination

Either party may terminate the agreement with written notice. In the event of termination by the client before project completion, the agency retains the right to bill for all hours worked and resources utilized up to the date of termination. Initial deposits are non-refundable.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us via the contact form on our website.